Terms of Use

Website terms.

Last updated June 13, 2026. These terms govern your use of the PracticeFlux marketing site.

These Website Terms of Use (the "Terms") govern your access to and use of the PracticeFlux marketing website at practiceflux.ai, demo and trial sites operated by us (e.g., demo.practiceflux.ai, trial.practiceflux.ai), and related public-facing pages (collectively, the "Site").

The Site is operated by PracticeFlux LLC, a Wisconsin limited liability company ("PracticeFlux," "we," "us," "our").

By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.

These Terms apply to casual visitors and prospects. If you are a paying customer, your use of the PracticeFlux platform and Services is governed by our Service Agreement, which takes precedence over these Terms where the two address the same topic.

1. Eligibility

You may use the Site only if you are at least 18 years old and able to enter into a legally binding agreement. The Site is intended for visitors located in the United States.

2. Permitted Use

You may browse the Site, read its content, submit contact-form inquiries, sign up for a trial or paid subscription, and otherwise interact with us as the Site is intended to be used.

3. Prohibited Use

You agree not to:

  • Use the Site for any unlawful purpose or in violation of any applicable law or regulation
  • Copy, reproduce, modify, distribute, sell, sublicense, or create derivative works of the Site or its content, except as expressly permitted
  • Scrape, harvest, or collect data from the Site through automated means without our prior written consent
  • Reverse engineer, decompile, or attempt to derive source code from the Site or platform
  • Probe, scan, or test the vulnerability of the Site or attempt to bypass any security mechanism
  • Interfere with, disrupt, or impose an unreasonable load on the Site or its infrastructure
  • Use the Site to transmit malware, viruses, or other harmful code
  • Impersonate any person or misrepresent your affiliation with any person or entity
  • Use the Site to send unsolicited communications or to harass any person
  • Use the Site to collect, store, or transmit Protected Health Information (PHI) as defined under HIPAA — see Section 9

We may suspend or terminate your access to the Site for violating these Terms, with or without notice.

4. Trial and Demo Accounts

We may offer trial accounts, demo sites, or invitation-token access to the platform. Trial accounts:

  • Are provided for evaluation purposes only
  • May have feature limits, editing caps, or time limits set by us
  • Are subject to our Service Agreement once you provide payment information, even if you have not yet been charged
  • May be terminated by us at any time without notice
  • Do not entitle you to any retained content if the trial expires or is terminated

Content created during a trial may be deleted when the trial ends unless you convert to a paid subscription.

5. Marketing Content

Content on the Site — including pricing, feature descriptions, screenshots, testimonials, and case studies — is for informational purposes only. Marketing content does not constitute an offer or a guarantee.

  • Specific pricing, features, and service terms applicable to you are set in your signed Service Agreement.
  • Testimonials reflect the experience of the specific individuals quoted and are not a guarantee of comparable results.
  • Case studies describe specific clients' results and are not a prediction of yours.

6. Intellectual Property

  • Our content. The Site and its content, including text, graphics, logos, images, software, the PracticeFlux name and brand, the design system, and platform interfaces, are owned by PracticeFlux or its licensors and are protected by copyright, trademark, and other intellectual property laws. You receive no license to our content except as expressly stated in these Terms or in a Service Agreement.
  • Your feedback. If you submit suggestions, feedback, or ideas about the Site or platform, you grant PracticeFlux a perpetual, worldwide, royalty-free, sublicensable license to use that feedback for any purpose without obligation to you.

7. Third-Party Links and Services

The Site may link to third-party websites and services (e.g., social media profiles, payment processors, partner sites). We are not responsible for, and do not endorse, the content or practices of any third-party site. Your interactions with third-party sites are governed by those sites' terms and privacy policies.

8. Privacy

Your privacy is important to us. Our handling of your information is described in the Privacy Policy, which is incorporated into these Terms by reference.

9. No Protected Health Information

The Site and platform are not designed or operated to handle Protected Health Information ("PHI") as defined under the Health Insurance Portability and Accountability Act of 1996 ("HIPAA").

  • PracticeFlux is not a HIPAA Covered Entity and is not a HIPAA Business Associate. Your use of the Site does not create a Business Associate relationship.
  • Do not submit PHI through contact forms, trial accounts, support requests, or any other part of the Site.
  • Any PHI transmitted through the Site is transmitted in violation of these Terms and without our authorization. We have no HIPAA obligations with respect to such information.
  • Healthcare providers who need to handle PHI online should use a HIPAA-compliant tool covered by an executed Business Associate Agreement with the relevant vendor.

10. Disclaimer of Warranties

THE SITE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRACTICEFLUX DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

We do not warrant that the Site will be uninterrupted, secure, error-free, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or reliability of any content on the Site.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • PracticeFlux will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost data, or business interruption, arising out of or related to your use of the Site.
  • PracticeFlux's total cumulative liability arising out of or related to these Terms and your use of the Site is capped at one hundred U.S. dollars ($100), except that for paying customers governed by a Service Agreement, the liability cap in that Service Agreement controls.

12. Indemnification

You agree to defend, indemnify, and hold harmless PracticeFlux against any third-party claims, damages, and reasonable attorneys' fees arising from (a) your use of the Site, (b) your violation of these Terms, (c) your violation of applicable law, or (d) your violation of Section 9 (PHI).

13. Governing Law and Venue

These Terms are governed by the laws of the State of Wisconsin, without regard to its conflict-of-laws principles. Exclusive venue for any dispute arising out of or related to these Terms lies in the state or federal courts located in Milwaukee County, Wisconsin — except that either party may bring a claim in any small-claims court of competent jurisdiction.

14. Changes to These Terms

We may modify these Terms at any time. We will post the updated Terms on the Site and revise the "Last updated" date at the top. Your continued use of the Site after the updated Terms are posted constitutes acceptance. If you do not agree to the updated Terms, stop using the Site.

15. Termination

We may suspend or terminate your access to the Site at any time, for any reason or no reason, with or without notice. Sections that by their nature should survive termination (including Sections 6, 9, 10, 11, 12, 13, and this Section 15) will survive.

16. Miscellaneous

  • Entire agreement. These Terms, together with the Privacy Policy and any applicable Service Agreement, are the entire agreement between you and PracticeFlux regarding your use of the Site.
  • Severability. If any provision of these Terms is held unenforceable, the remaining provisions remain in full effect.
  • No waiver. Our failure to enforce any provision is not a waiver.
  • Assignment. You may not assign your rights or obligations under these Terms. We may assign them in connection with a merger, acquisition, reorganization, or sale of substantially all of our assets.
  • No agency. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and PracticeFlux.

17. Contact

Questions about these Terms:

  • Email: legal@practiceflux.ai
  • Phone: (414) 454-9039
  • Mail: PracticeFlux LLC, 3116 S Kinnickinnic Ave, Milwaukee, WI 53207